I recently read this article on Fast Company from their Guest contributor Roberta Chinsky Matuson and LOVED the message. I simply have to share it with you! For those who know me, I strive to be more quiet!!! Beth
"Some of you may have tried to reach me this morning and found that I
was unavailable. That’s because I was knee high in muck with my husband
and some friends. We were out having what I call clamming wars, here on
Cape Cod.
I have to admit, my team was quite vocal everytime we scored a clam,
which by my count was many. The other team raked for clams quietly in
the distance. You can imagine our surprise when the quiet team hauled in
considerably more clams than our team. Who would have thought?
Sometimes we forget that the most productive people in an
organization aren’t the ones who make the most noise. In fact, it’s
often the quiet ones who out-produce everyone else.
Here are some reasons I think this is so.
Being quiet strengthens focus. It's hard to focus on
the task at hand when you yourself are making so much noise. The other
team, who participated in the clamming wars, never took their eye off
the prize. Our team, on the other hand, did a happy dance in the sand
every time we hit pay dirt. In retrospect, this was probably valuable
time wasted.
Being quiet calms others. Quiet people have the
ability to calm those around them. For example, when everyone is
stressing out because it looks like a team isn’t going to meet their
deadlines, it’s usually the quiet people who are able to calm people
down and carry them over the finish line.
Being quiet conveys confidence. You don’t have to
prove anything to anyone when you are confident. You know you do a good
job and you believe that eventually others will take notice.
Being quiet means you think before you speak. Quiet
people are usually thoughtful thinkers. They think things through before
making a statement. Something you probably wish many of your workers
would do before taking up your valuable time.
Being quiet gives you the space to dig deep. Quiet
people tend to delve into issues and ideas before moving on to new ones.
Compare this to the surface people in your organization, who often move
onto other matters without giving thought to the gold that may be
sitting right below the surface.
The next time you evaluate team performance, be sure to give credit
where credit is due. Remember that at the end of the day, it’s not about
the noise one makes, but what one actually gets done."
Guest contributor Roberta Chinsky Matuson is an internationally
recognized expert on increasing profitability by maximizing employee
contribution. Her website is www.yourhrexperts.com. She is the author of Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around, a Washington Post Top-5 Leadership pick. Download a free bonus chapter. Her new book, The Magnetic Workplace: How to Hire Top Talent That Will Stick Around will be published in 2013. Sign up to receive a subscription to Roberta’s complimentary newsletter.
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